Case Studies

FieldworkHub helped a leading healthcare consultancy to conduct face-to-face interviews in Basel, Switzerland with patients who have Multiple Sclerosis (MS) or arthritis and their carers for a study about the packaging of medicines used to treat these conditions.

A management consultancy was assisting a client in Abu Dhabi with a project relating to health insurance for diabetics and patients with other common chronic conditions. We were asked to recruit Emirati patients, ex-pat patients lived in Abu Dhabi, and younger Emiratis who were at risk of contracting diabetes for online interviews.

We recruited participants in the UK for a Time Trade-Off study about how different stages of a disease impact health-related quality of life. The respondents took part in a 60-minute in-depth interview, where they were asked questions around terminal illness and quality of life. We successfully recruited enough respondents to allow our client to complete 200 interviews.

FieldworkHub organised IDIs with surgeons and hospital administrators/executives from hospitals around the UK. Our client wanted to hear from a mix of individuals working in hospitals that currently use software applications and robotic products in their operating theatres, and those who don’t use them currently but are interested in using them in the near future.

We ran quantitative research with healthcare professionals in the UK involving GPs, hospital doctors and nurses from both the public health sector (NHS) and the private health sector. The aim was to understand the target audience’s opinions on agency work and the client’s reputation amongst this group.

FieldworkHub recruited two electrophysiologists in each of the UK, Germany, France, Italy and Spain to understand perceptions and preferences around implantable cardiac devices. The respondents came from a mix of academic, public and private hospitals and had different preferences towards specific devices and different frequencies of implanting them.

FieldworkHub conducted face-to-face qualitative research with emergency healthcare staff in London for a medical device manufacturer. We co-ordinated the interviews, made arrangements with the facility for the usability testing sessions and ensured that the client's test equipment was stored in a secure location when not in use.

FieldworkHub recruited 20 consumers in the UK to purchase a new type of toothpaste and make a number of videos over a period of several days giving their thoughts about it. We then invited six respondents who made the most interesting and insightful videos to take part in an online interview with the client.

Our client wanted to understand the demand for healthcare services and products among the general public. We were asked to deliver a full service research project. We assisted with the creation of research material and recruited all research participants which included both consumers and healthcare professionals.