Our client, a not-for-profit organisation, wanted to test an app to assist with the management of Type 1 diabetes with recently diagnosed patients and those with longer experience of managing the condition.
We recruited 20 patients who had been diagnosed in the last 12 months and 30 patients diagnosed more than 12 months previously to test the app and take part in online activities and telephone interviews with our client over a six-month period. The research helped our client to develop and refine the app.
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I was pleased to work with FieldworkHub to engage with small businesses. The team were friendly and engaging and they added value by make practical suggestions on how we could best capture the information we required in the fairest and most objective way possible. The team had to work to very tight timescales and they delivered. Their work contributed to the decisions and actions taken by us subsequently.