A European digital innovation agency was researching online residential property agents and property search websites and wanted to speak to a number of traditional branch-based estate agents to understand how these services are forcing them to adapt their business models. They were particularly keen to speak to the employees of the larger chains of estate agents in London as they felt that these were likely to have seen the greatest impact.
We helped the client to develop a screener, and then arranged nine 60-minute telephone interviews with estate agents at short notice, including two interviews with branch managers. These provided extremely useful insights to our client.
FieldworkHub's tips for maximising success in B2B market research projects
I was pleased to work with FieldworkHub to engage with small businesses. The team were friendly and engaging and they added value by make practical suggestions on how we could best capture the information we required in the fairest and most objective way possible. The team had to work to very tight timescales and they delivered. Their work contributed to the decisions and actions taken by us subsequently.