A leading global mining group was interested in understanding more about consumers’ attitudes towards diamond jewellery containing lab-grown rather than natural diamonds at a time when the cost of lab-grown diamonds is falling, a number of the larger natural diamond mines are becoming uneconomic and there is increased awareness of the environmental damage caused by some mining techniques.
FieldworkHub was asked to recruit four consumers in each of Germany, France, Italy and the UK whose household income is in the top earnings quartile in their country and who buy luxury goods including jewellery.
The respondents took part in 60-minute remote video interviews which provided valuable insights about their knowledge of lab-grown diamonds as an option and their perceptions of lab-grown versus natural diamonds, including issues around sustainability. The client plans to use these insights to help them market lab-grown diamonds more effectively.
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.