Our client wanted to conduct in-depth interviews in a central locaiton with nurses and patients who had experience of using a particular brand of infusion pump to gather feedback on a new model.
We arranged for 18 nurses and 18 patients and care-givers to attend a central location to discuss their experience of using the pumps and explore the features of a new model of pump in two-hour sessions. The interviews took place in London over the course of a week and allowed the end client to gain valuable insights into the new pump.
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FieldworkHub has been a great research partner to me and my team. Caroline and Cornelius were incredibly proactive, helping us anticipate any issues that might come up and plan for how to handle them. Even though it did turn out to be a challenging project, things went smoothly because we were one step ahead. The team went above and beyond to help ensure our goals were met.