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The USA is the largest financial centre in the world, valued at USD 1.5 trillion in 2018, followed by the UK, China, and Japan. It is estimated that financial services make up between 12.0% and 19.5% of the global economy. The industry continues to grow globally, but faces increased scrutiny regarding financial security and increased government regulation.

Financial services is one of the UK’s most successful industries and is crucial to its economy, employing over one million people (about half of which are in London and the South East). Financial services contributed GBP132 billion to the UK economy in 2018, or about 7% of total economic output, compared to 4-5% in the other big European countries.

Six percent of all market research conducted in 2018 was commissioned by financial services customers.

FieldworkHub’s credentials in this sector include recruiting customers for in-depth interviews on behalf two large UK banks, recruiting Moroccan expats in the UK for a focus group in London, and UK expats in other countries for video interviews, recruiting a variety of different French consumers for depth interviews and ethnographic research relating to financial services, recruiting Berlin-based freelancers and self-employed people for research by a German challenger bank, and a quantitative study on the use of tax and accounting advisors by self-employed people in the UK.


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FieldworkHub is an agile, knowledgeable market research fieldwork agency providing high-quality focus group recruitment as part of our full range of qualitative and quantitative fieldwork services.
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