Transcription, note-taking and videography

FieldworkHub offers fast, accurate transcription and detailed note-taking services to help you identify and understand insights quickly. We also offer professional videography services to capture participant behaviour in detail from multiple angles, and polished highlight videos for compelling research presentations.
1500+ qualitative projects completed
Transcripts delivered for 1000+ projects
Videography provided for 30+ projects
Young woman listening to a market research recording on headphones to transcribe it
Woman taking part in a call to advise on a screener
Why are transcription, note-taking, and videography important?

Capture more detail and find it easily with note-taking, transcription and videography

Even if you have a recording of every group or interview, we know it is often much faster to find the key insights and the best quotes in a set of written notes or a session transcript. FieldworkHub provides fast and accurate human note-taking and transcription services at competitive rates.

We also offer AI transcriptions of online research sessions free of charge when FieldworkHub provides the online platform, but in our experience these work much better for one-on-one interviews than focus groups (where more than one person may speak at the same time) and better in languages such as English where there is a lot of source material available to train AI models, than for less common languages.

Most purpose-built research venues are equipped with fixed video cameras for streaming and recording sessions, but a professional videographer will be able to record the session from alternative angles and zoom in to capture the behaviour of participants and their responses more clearly. We are happy to provide experienced market research videographers on request and can arrange editing of recordings, such as producing a short video showing the highlights from each session.

We have relationships with experienced market research videographers in most of the locations where we operate and will be happy to provide one on request. We can also arrange editing of recordings, such as producing a short video showing the highlights from each session.

Our process

Our professional transcription process

1
Capture video/audio from research session
We obtain the recordings from the research sessions from the platform for online research and from the facility for face-to-face research and conduct checks to ensure that each recording is complete and audible.
2
Transcribe recordings
We share the recordings with our transcribers who then prepare a transcript in the original language and/or the target language, depending on the client's preference. We provide 5-minute timestamps as a free add-on service.
3
Review transcriptions
The transcripts are reviewed first by the transcribers and then by FieldworkHub to ensure that they are complete and accurate. As an additional service, we can also remove personally identifiable information for transcripts on request.
What sets us apart

Special features of FieldworkHub's transcription, note-taking and videography

Accurate transcription
FieldworkHub provides clear, detailed transcripts with 5-minute timestamps that help pinpoint key insights, quotes and themes quickly.
Professional research videography
High-quality multi-angle recording that captures participant behaviour more clearly than fixed venue cameras to help clients fully understand the interview.
Expert note-taking
We also offer a note-taking service to capture the key points from interviews, which is particularly useful for semi-structured interviews.
Women transcribing an online interview, writing data in a notebook
Key benefits

Benefits of our approach to transcription, note-taking, and videography

Fast transcripts help you to quickly identify essential research insights
Transcripts can be provided in local language or another language, as required
High-quality professional videography clearly captures participant behaviour and reactions
Supplementary video supports stronger analysis and client presentations
Editing services create focused highlight reels for stakeholder review
Note-taking service makes insight extraction easier and significantly faster
Case studies

Case studies of research where we have provided transcription, note-taking and videography

From online in-depth interviews to focus groups, we’ve delivered transcription, note-taking and videography services for a wide range of research projects in many different markets.

Need transcription, note-taking or videography services for your research session?

Contact our feasibility specialists to discuss your specific research needs and how we can help you gain deeper insights by providing transcription, note-taking or videography services to compliment your research session.