Food and drink market research

Food and drink industry
The global food and drink market is an estimated $7-9 trillion in revenue, representing between 16-20% of global GDP. Food & drink accounts for around 90% of global sales of fast-moving consumer goods (with the other 10% consisting of non-food items such as personal care and cleaning products).
The largest markets are China and the USA, with India a distant third, although India is expected to see the highest growth of any major market, driven by rapid expansion of the middle classes. The top five food and drink markets in Europe are collectively worth around the same as the US market, which has a similar total population. Despite global growth, increased consumer awareness of health and environmental impacts, a trend for natural ingredients, and shifting regulations may pose some challenges for the industry’s manufacturers and retailers.
In the UK, food and drink is the largest segment of the manufacturing sector and supports nearly 500,000 jobs. Despite a big fall in exports to the EU since Brexit, driven by new regulatory costs, red tape, and paperwork, the overall level of exports has remained roughly the same as exports to non-EU countries have increased.
FieldworkHub regularly carries out market research projects in the food & drink sector, including in-home user tests, supervised taste tests at central locations, consumer shop-alongs, app usability tests and focus groups with purchasers of particular products.
Trending market research areas in the food and drink industry
Alcoholic and non-alcoholic beverages
Restaurants
Food delivery services
Key audiences for food and drink market research
Grocery shoppers
Users of food delivery apps
Food enthusiasts & home cooks
Health-conscious consumers
Organic & speciality food buyers
Restaurant owners & managers
Ready to plan your next food and drink market research project?

What types of qualitative research does FieldworkHub conduct in the food and drink sector?

Food and drink Focus groups
Focus groups allow participants to combine experiences and perspectives to explore ideas in depth. Commonly used during creative and conceptual development, they help you understand your customers’ needs, perceptions, and beliefs.

Food and drink in-depth interviews
In-depth interviews (IDIs), where a moderator interviews a single respondent, can be conducted face-to-face, online, or over the phone. They are ideal for B2B research and for exploring delicate subjects with consumers and hard-to-reach groups.

Food and drink Ethnographies
Ethnographic research is a qualitative research method in which the researchers observe participants using a product or service, or carrying out other activities, in their own environment, typically at work or at home.

Food and drink Online bulletin boards
An online bulletin board (OBB) is an online forum for qualitative market research that enables participants to log into to carry out research tasks or reply to questions asked by a moderator at their own pace, typically over a period of a few days.

Food and drink Online communities
A market research online community (MROC) is similar to an online bulletin board (OBB). However, unlike an OBB, on online community may be used to serve multiple purposes, and the community may remain active for weeks, months or even years.

Food and drink UX testing
User experience (UX) testing is a qualitative research methodology which involves directly observing and interviewing a participant using a product or service. It is widely used for testing new versions of apps and websites before they are launched.

Food and drink CX testing
Customer experience (CX) testing evaluates how customers interact with a product, service, or digital platform. It helps identify usability issues and overall satisfaction to improve the customer journey and ensure a smooth and enjoyable experience.

Food and drink Video surveys
A video survey is a type of unmoderated qualitative research in which survey takers respond to a series of instructions or questions by making short videos using their smartphone, either in ‘selfie’ mode or to record an activity.

Food and drink vox pops
Vox pop research involves making recordings of people, usually members of the public, responding to questions. These clips are often used in research to illustrate public opinion on widely known topics, brands, or products.
What types of quantitative research does FieldworkHub conduct in the food and drink sector?

Food and drink Online surveys
Online surveys are a cost-effective research method with great flexibility in design. Automated data handling allows the results to be available quickly and many online surveys can be completed on smartphones, helping to improve the response rate.

Food and drink CATI
CATI (computer-assisted telephone interviewing) leverages technology to reach those who aren’t online. CATI interviews follow an electronic script with built in routing and type in the respondent’s answers to each question as the interview proceeds.

Food and drink CAPI
CAPI (computer-assisted personal interviewing) is a form of face-to-face interviewing where the interviewer reads the survey questions from a tablet device and inputs the respondent’s answers directly to the device.
Case studies of food and drink research

Depth interviews: drinkers of clear spirits, South Africa
Our client wanted to conduct 30-minute online interviews with South African consumers who purchase clear spirits to understand their brand preferences and views about the brands and test out some marketing concepts that they were developing. We recruited and screened over 20 respondents and arranged interviews with them for our client.

F2F focus groups: meat consumption, UK
A Veterinary University in the UK asked us to recruit 36 respondents with differing diets to gain a better understanding on attitudes to meat consumption and the influences of public policy on their diets. We successfully recruited for six in-person focus groups about recent changes to public policy on poultry and farming conditions.

Face-to-face IDIs: raki drinks, Germany
Our client wanted to conduct interviews with Turkish migrants in Germany who regularly purchase raki drinks to understand more about their brand and how widely recognised their brand name was. We provided project management of the fieldwork process, including finding and booking suitable facilities and recruitment.

In-person workshop and online IDIs: pub experiences, UK
We explored brand perception and attitudes in London and Nottingham for a well-known pub brand, gathering insights from existing and potential new customers in both urban and suburban areas through a series of in-person workshops and online depth interviews.

OBB, IDIs: breakfast cereal consumers, UK
A well-known breakfast and snacks company asked FieldworkHub to assist with research into repositioning their brand from a fitness to a well-being brand. We recruited respondents in the UK for interviews and an online bulletin board; and successfully re-contacted eight respondents for a follow-up interviews.

Vox pops: squash drinkers, 4 markets
We supported a well-known soft drinks brand by collecting vox pop recordings to explore squash (concentrated fruit drink) preferences and brand awareness in the UK, Ireland, Brazil, and France. The participants that we recruited included representatives of Gen Z, Gen Y (Millennials), Gen X and older demographics.

