
Reliable fieldwork services for technology market research

Understanding technology professionals and users
Technology market research aims to inform understanding from both a professional and an end-user perspective, capturing insights from developers, IT leaders, digital decision-makers, early adopters of technology, and everyday technology users.
The rapidly changing nature of this sector means that regular market insights are crucial for informed decision making. Whether launching a new platform, improving software usability, or assessing emerging technologies, market research helps reduce risk and guide product development, user experience, and market strategy.
We can recruit the right technology professionals and users to understand current market needs and pain points, facilitating smarter decisions about technology solutions. Our clients range from global tech giants to niche app developers looking improve their performance through a deeper understanding of their customers and other key stakeholders.


Business technology users

Tech policy influencers

Tech early adopters

Tech savvy / non-tech savvy users

Smart device owners

Social media influencers

Social media users
Technology profiles for different industries

Automotive and mobility

Education and academic

Energy and utilities

Fashion, beauty and style

Financial services

Food and drink

Healthcare

Real estate (Property)

Retail

Technology

Transport and logistics

Travel, tourism and recreation
Case studies of FieldworkHub’s technology market research

Focus groups: brand & ad agency execs, online advertising
A technology company that operates an online content and advertising platform was proposing to make some changes to the way it interacts with key accounts. We recruited senior brand managers working for major online advertisers and senior advertising agency executives working for brands that advertise online.

Focus groups: tech policy influencers, Brussels
Our client wanted to run focus groups with people working in Brussels to discuss their views on technology companies and the role they play in our society today. We managed to recruit 16 out of 16 profiles, despite this audience being difficult to engage in research.

In-person focus groups: technology policy, Asia, Latam
A global technology company wanted to obtain views of informed members of the public and people with a professional interest in a public policy topic relating to their sector. In each country we organised two focus groups in a viewing facility with opinion elites and four interviews with informed administrators.

OBB: active mobile gamers, Japan, Korea
We were asked to recruit respondents in Japan and Korea for an Online Bulletin Board. Respondents needed to be Android users and explore new apps and games on their phone frequently. We successfully recruited respondents, despite the difficulty of finding people who could commit to this lengthy project.

Online diary: app store users, Brazil, India
FieldworkHub was asked to assist a multinational technology company to improve their internet app, games and content store in Brazil and India. The client wanted to understand the motivations (explicit and observed) of existing frequent users to help prioritise future development of the store.

User testing: online business travel visa platform, UK
A digital innovation agency developed a new platform to simplify the process of applying for business travel visas and wanted to test out user experience. FieldworkHub recruited UK passport holders applying for a business visa in the next two weeks and arranged for them to submit their application through the platform.

