We are very satisfied with the results. Thank you for your excellent management, you were a delight to work with.
Joanna
Team Lead
European Online Retailer
Germany
Case study
Remote user testing: university application system
The client brief
The University of Cambridge had created a new online application system for candidates wishing to study at Cambridge to use in the upcoming academic year.
Research Countries
Research Industry Focus
Number of Participants
14
Research Audience
Research Methodology
FieldworkHub delivers
Our client wanted to conduct a number of 60-minute remote user tests via Zoom, with a sample of prospective undergraduate and postgraduate students who were applying to top universities in the UK. The user tests involved students trialling the new application and providing feedback on what worked and what needed improving. We contacted, recruited and screened in 14 respondents in less than a week. To encourage participation and ensure we had no last-minute cancellations, we sent reminder emails and checked in with the respondents by phone.
Click here to learn more about FieldworkHub’s recruitment process for Gen-Z research participants
We recently embarked on a new longitudinal research project and were looking for a reliable, long-term recruitment partner. FieldworkHub were recommended to us, and they were outstanding. The team didn’t let anything drop and kept us fully informed during the entire project, which instilled a huge amount of confidence in the team at AMV. I have no hesitation recommending them.
David Edwards
Chief Customer Officer
AMV BBDO
UK
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