A food delivery company with operations in many countries asked us to support user research to evaluate the consumer experience of ordering food deliveries via their app in Australia, Canada, Germany and Japan and compare it with key competitors in each market.
Our client wanted to conduct 90-minute focus groups with French-Canadian individuals who lived in Quebec and who spoke Québécois. We were asked to find a suitably qualified Québécois moderator and a simultaneous translator for the research.
A well-known audio streaming platform wanted to understand the audio consumption habits of members of Gen Z in 14 different countries. FieldworkHub was tasked with finding 30 participants in total who all spoke English and listened to some form of audio at least once per week on the client’s platform.
A well-known international online retailer was interested in identifying customer perceptions and behavioural trends about their existing gift card productsand third-party gift card products available on their website. FieldworkHub was brought in to recruit eight respondents in each of Germany, the UK and France.
An international management consultancy firm wanted to understand the biggest needs and pain points with current software solutions used by commercial and packaging printing companies. FieldworkHub developed the survey, which was then translated into German and subsequently completed 50 interviews in each market.
Our client was assisting a major online video streaming service which wanted to refine and test the way it communicated an important service change to subscribers. We recruited 12 recent subscribers and 12 tenured subscribers in Argentina, Australia, Brazil, Canada, South Korea and the UK.
A technology company that operates an online content and advertising platform was proposing to make some changes to the way it interacts with key accounts. We recruited senior brand managers working for major online advertisers and senior advertising agency executives working for brands that advertise online.
A US agency specialising in qualitative market research amongst Millennials and Gen Z asked FieldworkHub to recruit young people aged 13-17 and 18-22 who used Snapchat. We recruited 24 suitable respondents in the UK, France and Canada for the online video part of the project and almost 50 respondents for the OBB.