We recruited owners of speed pedelecs (fast electric bikes) in Belgium and Switzerland for a manufacturer who was developing new models and wanted to hear first hand how owners use their pedelecs and what features are most important to them, as well as testing several concepts for new models.

The end client for this research operates a popular multinational online store and marketplace and wanted to improve the user experience of their payment services platform. They asked us to recruit online merchants in the UK, China, Germany and Poland to take part in online IDIs in which they demonstrated how they use other international payment platforms.

FieldworkHub recruited UK adults and teenagers to provide feedback on VR headsets made by a leading brand and its competitors. We recruited 38 respondents to complete an online diary study then scheduled eight in-home ethnographies with respondents chosen by the client and managed the interview logistics.

FieldworkHub helped a leading healthcare consultancy to conduct face-to-face interviews in Basel, Switzerland with patients who have Multiple Sclerosis (MS) or arthritis and their carers for a study about the packaging of medicines used to treat these conditions.

Our client was working for Toyota and Lexus in the Middle East and wanted to explore topics around car ownership, car servicing and personal mobility in the UAE and Saudi Arabia. We were asked to recruit around 60 car owners, car drivers and people who used other personal mobility solutions for 90-minute online and face-to-face interviews.

A management consultancy was assisting a client in Abu Dhabi with a project relating to health insurance for diabetics and patients with other common chronic conditions. We were asked to recruit Emirati patients, ex-pat patients lived in Abu Dhabi, and younger Emiratis who were at risk of contracting diabetes for online interviews.

An Omani corporation wanted to carry out ethnographic research on energy topics with a diverse range of target groups, including petrol station customers, independent retailers, commercial fleet procurement and operations managers, and energy managers for large buildings. We recruited almost 50 respondents and provided on-the-ground support.

A global technology company wanted to speak to teachers and education leaders in the UK about the use of educational technology in the classroom and for remote learning during the coronavirus lockdowns. FieldworkHub was tasked with recruiting 24 respondents within a week to take part in a series of online focus groups.

The end client was one of the best-known multi-manager online investment management platforms in the UK. We were asked to recruit around 50 participants in different age groups (including some who had already retired), and with varying levels of investible assets for online depth interviews. We were also asked to program and host two online surveys.