We completed a full-service project for a Japanese manufacturer to understand more about the need for domestic air conditioning in and around London. We found participants for in-home immersion interviews to help the client explore the structural capacity of UK homes, price expectations and installation challenges.
Our client, a well-known water supplier in the UK, asked us to support a study involving segments of their customer base who have not engaged with their outreach messages and campaigns in recent years. We carried out the recruitment and focus group scheduling for this project.
We arranged two focus groups in the UK with homeowners who had recently had their central heating boiler replaced, homeowners with older boilers and homeowners who had a service contract to maintain and repair their boiler. We recruited 12 respondents and liaised with the facilities to ensure the groups ran smoothly.
Our client wanted to conduct online bulletin boards on attitudes towards energy use and generating energy at home from renewable sources. We recruited all of the profiles over a holiday weekend and arranged for our client to conduct home ethnographic interviews with some UK and German participants.
A Middle Eastern corporation wanted to carry out ethnographic research in the UAE on topics relating to personal mobility. Our work involved finding respondents with very particular B2C and B2B profiles. We recruited around 100 respondents which included Emiratis, Expats and high earners.