The team did a great job, FieldworkHub were organised and provided excellent support and communication throughout.
Video surveys: self-empowered consumers, 5 markets

The client brief
Our client asked us to help them conduct research on self-empowered consumers. They feel that this is a category which has grown substantially in the past few years due to the impact of technology and the COVID-19 pandemic. They asked us to find respondents to create a series of videos to bring this research to life by explaining what has changed in their lives in the last few years and how they might be feeling more empowered. They were specifically interested in self empowerment related to shopping, banking and insurance, and travel. We were asked to recruit five respondents in each of the USA, Brazil, France, Japan and South Africa.
FieldworkHub delivers
We needed to find respondents aged 22-60 who described themselves as self-empowered in the client’s three focus areas (shopping, banking and insurance, and travel). They needed to come across well on film and have something interesting to say in their videos. FieldworkHub successfully recruited five profiles for each market, covering a mix of age, gender and ethnicities.
FieldworkHub have been absolutely amazing in supporting our niche and high velocity research needs. Caroline and the team have provided us with consistently high standards of recruitment, project management and transport support. They are very adaptable and accommodating, able to flex with our unique needs and agile ways of working. They are my go-to research partner for all of these reasons.

