Our client, a leading multinational packaged food company, wanted to test out some new flavours of their product in the UK market and asked FieldworkHub to recruit 16 respondents aged 14 to 22 to complete four days of online activities. The respondents were sent three packets of new flavours of a sweet packaged food to taste and asked to complete four days of online bulletin board activities, including taste testing. Six respondents were then invited back for 60-minute follow up interviews. Recruitment criteria included that the need to purchase and consume sweet packaged foods, such as snack bars, granola bars, cookies, sweets and fruit snacks regularly, be active on social media and not have any food allergies or dietary restrictions.
FieldworkHub oversaw the entire process and kept the client updated on a daily basis. The client was very pleased with the rate at which we were able to recruit young respondents as well as our consistent, hands-on approach to project management.
My team and I have had a great experience working with FieldworkHub. After struggling to find the participants we needed through other vendors for a tough recruit, we reached out to FieldworkHub and were really pleased with their thoughtful and proactive response. The team have been extremely supportive throughout. We’ll certainly be working with them again.
FieldworkHub has been a great research partner to me and my team. Caroline and Cornelius were incredibly proactive, helping us anticipate any issues that might come up and plan for how to handle them. Even though it did turn out to be a challenging project, things went smoothly because we were one step ahead. The team went above and beyond to help ensure our goals were met.
