Our client, a social enterprise, was working with the London Borough of Barking and Dagenham, Transport for London and c2c rail to improve the environment outside Barking station in East London. They wanted to explore perceptions of safety outside Barking Station and test the impact of creative interventions on how people think, feel and behave in the space.
FieldworkHub programmed the surveys and completed 250 face-to-face computer-assisted personal interviews (CAPI) outside the station for two waves of research: Wave 1 took place before the client’s recommended interventions had been installed and Wave 2 took place whilst the interventions were in place. Our interview team covered different times of day and both weekdays and weekends, ensuring that we achieved a good mix of gender, ethnicity and people with long-standing illnesses, disabilities or infirmities. At the end of each wave we delivered a full set of results to the client in Excel format so that they could prepare a detailed report for the study sponsors.
More on how FieldworkHub delivers clients thoughtful analysis and results
I want to express my appreciation for the team’s effort on this project. Wanessa, especially, went above and beyond in the past week in communicating with both our team and the researchers on the ground.
You and your team did an EXCELLENT job! This was not an easy recruit and you met all the quotas, found participants who were fully qualified (and verified), and everything went super smoothly on the interview days. I appreciated how organized and methodical you were throughout this process, and how responsive and detailed your communications were.
