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Face-to-face interviews: Barking station, London

Group of volunteers filling new planters outside Barking station

The client brief

Our client, a social enterprise, was working with the London Borough of Barking and Dagenham, Transport for London and c2c rail to improve the environment outside Barking station in East London. They wanted to explore perceptions of safety outside Barking Station and test the impact of creative interventions on how people think, feel and behave in the space. 

Number of profiles - 500
Research Countries - 
Research Audience - 
Research Industry Focus - 

Research methodology

These are the methodologies FieldworkHub used during this research process to help our client achieve their desired results.

FieldworkHub delivers

FieldworkHub programmed the surveys and completed 250 face-to-face computer-assisted personal interviews (CAPI) outside the station for two waves of research: Wave 1 took place before the client’s recommended interventions had been installed and Wave 2 took place whilst the interventions were in place. Our interview team covered different times of day and both weekdays and weekends, ensuring that we achieved a good mix of gender, ethnicity and people with long-standing illnesses, disabilities or infirmities. At the end of each wave we delivered a full set of results to the client in Excel format so that they could prepare a detailed report for the study sponsors.

More on how FieldworkHub delivers clients thoughtful analysis and results

It was an absolute pleasure working with FieldworkHub. They were extremely smart and professional, sharing great market specific insights to help us drive out project strategy from the start and made the entire process easy and reassuring. The recruits were spot on for our audience and the facilities they partnered with were great. We look forward to working with FieldworkHub again in the future.

Tyler McDonald

Senior ManagerGolin


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Looking to understand how FieldworkHub can help you achieve your market research goals? Our team can advise you on the best approach and  help scope the perfect market research solution to meet your specific research needs.  
FieldworkHub is an agile, knowledgeable market research fieldwork agency providing high-quality focus group recruitment as part of our full range of qualitative and quantitative fieldwork services.
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