A US technology company was investigating how it might be able to assist people living in areas that are prone to wildfires, and first responders from the emergency services that protect them, by providing accurate and up-to-date information about the location of the fires and their speed and direction of travel, as well as official information about evacuation etc. The end client wanted to speak face-to-face with residents who had been directly affected by wildfires in recent years (e.g. had been warned to evacuate or to standy by for a possible evacuation) and first responders who had been involved in tackling the fires.
We arranged focus groups in Australia, Indonesia and Mexico. A particular challenge with this project was the fact that wildfires are more common in rural areas with relatively low population densities, making it more challenging to recruit sufficient participants. After careful research, we chose three locations: Terrigal, in the Central Coast area of New South Wales, Australia; Pekanburu, the capital of Riau province in Sumatra, Indonesia; and Mexico City. We successfully recruited around 30 residents and 20 first responders across these three locations and the groups proved to be very informative.
The team at FieldworkHub have been an absolute pleasure to work with. We threw in a mid-fieldwork curveball requesting additional sample and the team accepted the request with no issues in delivering. The quality of the sample was high and I have no hesitation in recommending FieldworkHub and look forward to working with them again.
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.
