A leading global hygiene company wanted to collect insight on how different products commonly used in industrial settings were being stored and utilised, and asked us to recruit facilites managers and purchasing decision makers across heavy manufacturing, light manufacturing and food manufacturing settings in Mexico and Colombia to take part in 60-minute online interviews.
Our client had set quotas on the geography, the specific manufacturing settings and the products purchased by the individual, as well as a desire to split the profiles into two phases, the first for purchasing managers and the second for facilities managers. They also expressed an interest in receiving photos from the respondents showing how the products in question were stored at their place of work.
Our Spanish speaking recruitment team successfully recruited fifty respondents and managed interviews with all of them. Our project management team worked late at night to ensure that our clients were able to follow the sessions live.
After some initial challenges in recruitment due to public holidays in Mexico, we were able to add extras resources rapidly to achieve the target number of recruits. We kept respondents engaged and verified their job titles by using LinkedIn and requesting business cards where possible.
FieldworkHub also managed to collect photos from many respondents detailing where and how they stored their cleaning products, which pleased our client.
We recently embarked on a new longitudinal research project and were looking for a reliable, long-term recruitment partner. FieldworkHub were recommended to us, and they were outstanding. The team didn’t let anything drop and kept us fully informed during the entire project, which instilled a huge amount of confidence in the team at AMV. I have no hesitation recommending them.
The team were very quick to support all aspects of the project with excellent communication throughout. It was great that they were able to deliver on our requests fully to a very tight deadline and they took all of the stress of recruitment for us. We are extremely happy with our experience of working with FieldworkHub and would look to use them again in the future.
