Our client was wanted to find out more about attitudes towards healthcare insurance in four different markets: Belgium, Poland, Spain and Turkey. The research involved three rounds of 60-minute remote interviews (72 interviews in total) with differences in the profiles required in each market and each round of research, which made the recruitment process an exciting challenge for the FieldworkHub team.
The client also asked us to find participants of different ages, from urban and rural areas in each country and with a variety of different employment situations. Through rigorous organisation and project management we successfully delivered all three phases.
Click here to read more on FieldworkHub’s top-tier recruitment strategy
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.
Overall, we had such a great time with them. All of them showed up early and were very open and interested. They stayed with us for the full 4 hours, covering competitor sites, in-store walk throughs and gave a lot of feedback on product. They were able to articulate the ‘why’ behind most of their feedback which is so helpful when we can’t get this in the office!
