A leading software-as-a-service (SaaS) company asked FieldworkHub to arrange an online focus group with decision makers involved in the selection of service management software, focusing on medium to large enterprises. The client wanted to speak exclusively to people who were already using their software.
We recruited participants at manager to VP level from companies employing 500+ staff in a range of different sectors to take part in the group. Our team provided input to assist the client with their product development roadmap. As the client since did not have a ready-made list of customers to approach, we were asked to free-find suitable participants, and successfully delivered a list of participants that met the client’s brief.
My team and I have had a great experience working with FieldworkHub. After struggling to find the participants we needed through other vendors for a tough recruit, we reached out to FieldworkHub and were really pleased with their thoughtful and proactive response. The team have been extremely supportive throughout. We’ll certainly be working with them again.
We recently embarked on a new longitudinal research project and were looking for a reliable, long-term recruitment partner. FieldworkHub were recommended to us, and they were outstanding. The team didn’t let anything drop and kept us fully informed during the entire project, which instilled a huge amount of confidence in the team at AMV. I have no hesitation recommending them.
