Everything was fantastic – thanks for all your efforts to ensure great respondents, show rates and insights! 😊
F2F usability sessions: emergency healthcare staff, UK

The client brief
We conducted qualitative healthcare market research for a medical device manufacturer at a viewing facility in Central London. The client wanted to speak to experienced emergency healthcare workers such as paramedics and air ambulance staff who had recent experience using a mobile suctioning device to clear a patient’s airways.
FieldworkHub delivers
FieldworkHub used a variety of recruitment strategies to find the profiles, including our existing participant community and leveraging referrals from previous projects. Overall, the client was pleased with the quality of recruits and coordination of the in-person interviews. We also assisted in making arrangements at the facility for the usability testing sessions, and ensured that the medical suctioning devices were safely stored overnight.
I want to express my appreciation for the team’s effort on this project. Wanessa, especially, went above and beyond in the past week in communicating with both our team and the researchers on the ground.

