I contacted FieldworkHub with a last-minute research request. It was a pleasure to work with people who were clearly experts at what they do. Not only did they turn the whole project around super quickly, but they were responsive, helpful and gave very thoughtful suggestions when I asked for advice. The process was smooth and easy from the start.
F2F usability sessions: emergency healthcare staff, UK

The client brief
We conducted qualitative healthcare market research for a medical device manufacturer at a viewing facility in Central London. The client wanted to speak to experienced emergency healthcare workers such as paramedics and air ambulance staff who had recent experience using a mobile suctioning device to clear a patient’s airways.
FieldworkHub delivers
FieldworkHub used a variety of recruitment strategies to find the profiles, including our existing participant community and leveraging referrals from previous projects. Overall, the client was pleased with the quality of recruits and coordination of the in-person interviews. We also assisted in making arrangements at the facility for the usability testing sessions, and ensured that the medical suctioning devices were safely stored overnight.
FieldworkHub did a great job with this recruitment. We always do research with very specific groups of medical specialists, so it’s not easy to find suitable respondents. FieldworkHub provided high quality services, which made it possible for us to gather important insights from four completely different markets.

