We conducted qualitative healthcare market research for a medical device manufacturer at a viewing facility in Central London. The client wanted to speak to experienced emergency healthcare workers such as paramedics and air ambulance staff who had recent experience using a mobile suctioning device to clear a patient’s airways.
FieldworkHub used a variety of recruitment strategies to find the profiles, including our existing participant community and leveraging referrals from previous projects. Overall, the client was pleased with the quality of recruits and coordination of the in-person interviews. We also assisted in making arrangements at the facility for the usability testing sessions, and ensured that the medical suctioning devices were safely stored overnight.
We used FieldworkHub recently and now they’re our recruiter of choice. The briefing process is very simple and they’re very easy to deal with. Best of all is the ease and transparency of being able to check the recruits and their profiles so you have a good insight into each person.
It was an absolute pleasure working with FieldworkHub. They were extremely smart and professional, sharing great market specific insights to help us drive out project strategy from the start and made the entire process easy and reassuring. The recruits were spot on for our audience and the facilities they partnered with were great. We look forward to working with FieldworkHub again in the future.
