A leading global mining group was interested in understanding more about consumers’ attitudes towards diamond jewellery containing lab-grown rather than natural diamonds at a time when the cost of lab-grown diamonds is falling, a number of the larger natural diamond mines are becoming uneconomic and there is increased awareness of the environmental damage caused by some mining techniques.
FieldworkHub was asked to recruit four consumers in each of Germany, France, Italy and the UK whose household income is in the top earnings quartile in their country and who buy luxury goods including jewellery.
The respondents took part in 60-minute remote video interviews which provided valuable insights about their knowledge of lab-grown diamonds as an option and their perceptions of lab-grown versus natural diamonds, including issues around sustainability. The client plans to use these insights to help them market lab-grown diamonds more effectively.
The team were very quick to support all aspects of the project with excellent communication throughout. It was great that they were able to deliver on our requests fully to a very tight deadline and they took all of the stress of recruitment for us. We are extremely happy with our experience of working with FieldworkHub and would look to use them again in the future.
We used FieldworkHub recently and now they’re our recruiter of choice. The briefing process is very simple and they’re very easy to deal with. Best of all is the ease and transparency of being able to check the recruits and their profiles so you have a good insight into each person.
