FieldworkHub has been a great research partner to me and my team. Caroline and Cornelius were incredibly proactive, helping us anticipate any issues that might come up and plan for how to handle them. Even though it did turn out to be a challenging project, things went smoothly because we were one step ahead. The team went above and beyond to help ensure our goals were met.
F2F depth interviews: MS and arthritis patients and carers, Basel

The client brief
FieldworkHub was commissioned by a leading healthcare consultancy to conduct a face-to-face study in Basel, Switzerland. The study aimed to evaluate people’s preferences towards different packaging designs for medicines used in the treatment of patients with Multiple Sclerosis (MS) or arthritis. The client wished to hear from a combination of patients with these conditions, their carers, and a general population group.
FieldworkHub delivers
In the space of two weeks, FieldworkHub recruited ten patients with MS and/or arthritis aged 55 and over, seven people who care for patients with MS and/or arthritis, and five members of the general public, satisfying all of the client’s quotas. All of the participants completed a 60-minute face-to-face interview at the client’s premises in Basel, Switzerland. This research was essential for developing strategies to enhance healthcare services and product offerings.
The team did a great job, FieldworkHub were organised and provided excellent support and communication throughout.

