Our client, a not-for-profit organisation, wanted to test an app to assist with the management of Type 1 diabetes with recently diagnosed patients and those with longer experience of managing the condition.
We recruited 20 patients who had been diagnosed in the last 12 months and 30 patients diagnosed more than 12 months previously to test the app and take part in online activities and telephone interviews with our client over a six-month period. The research helped our client to develop and refine the app.
Click here to read FieldworkHub’s tips for effective market research participant recruiting
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.
Working with the FieldworkHub team was truly a relief on a complex multi-country project. We used their local moderator and simultaneous translation services in a few markets. Winnie, as well as the local country teams, were adaptable, responsible and accommodating in a logistically challenging project. I value their partnership and will be tapping them in again on the next international project!
