A management consultancy was assisting a client in Abu Dhabi with a project relating to health insurance for diabetics and patients with other common chronic conditions. We were asked to recruit Emirati patients, ex-pat patients who had lived in Abu Dhabi for at least a year and younger Emiratis who were at risk of contracting diabetes for online interviews. In a later stage of the research, we also recruited Emiratis and Arab ex-pats who had consulted a doctor about diet and nutrition services. Finally, we were asked to run a short survey with diabetic patients living in the UAE to test some concepts that the client was developing.
We were able to meet all of the client’s quota requirements for all three phases of research and ensured that all of the interviews took place as planned. We also provided simultaneous translators for a number of interviews in Arabic and arranged Arabic translation for the quantitative survey.
Overall, we had such a great time with them. All of them showed up early and were very open and interested. They stayed with us for the full 4 hours, covering competitor sites, in-store walk throughs and gave a lot of feedback on product. They were able to articulate the ‘why’ behind most of their feedback which is so helpful when we can’t get this in the office!
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.
