Our client was developing a new digital service to simplify the process of applying for international travel visas and wanted to conduct a series of depth interviews with people based in Delhi and Dubai who had recently applied for a UK visa and travel agency employees who regularly assisted their customers with UK visa applications.
We successfully recruited 12 visa applicants in each country across a number of different categories (short-term business travel, relocating to take up a job in the UK, visiting friends and relatives, group travel, attending a UK university, and travelling for medical treatment) and three travel agency professionals in each country. The interviews were completed at a central location over the course of a week and the client was very pleased with the insights from the research.
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FieldworkHub is a smart, collaborative, patient research partner. They place far greater emphasis on quality and expertise in their deliverables than charging for every nickel and dime. They react well to unanticipated needs and are proven problem solvers in the complex world of quant and qual research. Their scope and capabilities are extensive and outshine other players in the category.
It was an absolute pleasure working with FieldworkHub. They were extremely smart and professional, sharing great market specific insights to help us drive out project strategy from the start and made the entire process easy and reassuring. The recruits were spot on for our audience and the facilities they partnered with were great. We look forward to working with FieldworkHub again in the future.
