A client who was supporting a popular social media platform reached out to FieldworkHub to carry out in-depth interviews with a sample of the platform’s users aged from 18 to 64 to discuss some features that were being developed to support discussions in the form of comments on posts.
The markets selected for this research were Germany, India, Indonesia, Egypt, and Brazil. Respondents needed to be active on the client’s platform at least 3 times a week using a mobile device, and the sample and the sample needed to include both Android and iOS users from different locations in the target countries.
Over the course of two months, FieldworkHub conducted three rounds of research, recruiting more than 80 respondents in total for hour-long interviews. We also provided in-country moderators and simultaneous translators for each round of research and also arranged for the discussion guides and stimulus material to be translated.
Your company is excellent. I’m consistently impressed when we work with you. Fast, easy, good value for money, excellent participants (how you manage the diversity is a mystery to me, but it’s fantastic).
Highly recommended 👏👍Oh, and everyone turns up!
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.
