A leading management consultancy was developing an app to help with the onboarding of new call centre staff, from the perspective of staff themselves and their managers. We recruited 70 call centre supervisors and workers to take part in a research programme.
A major energy company wanted to find out if an innovative logistics proposition was likely to be successful in Turkey. We recruited 16 representatives, to take part in in-depth interviews, in Istanbul and Ankara from companies that ship and carry good in Turkey. FieldworkHub also supplied local management services.
A company that supplies products and services to help farmers improve crop yields wanted to conduct depth interviews with corn farmers and agronomists in Illinois and Iowa. We recruited over 40 farmers and advisers in two phases and assisted with planning the travel schedules for each group of interviewers.
A management consultancy wanted to talk to shopkeepers in London who sell SIMs and top-ups for a mobile virtual network operator. We conducted face-to-face interviews with owners and managers and arranged two focus groups so our client could obtain views on the brand’s positioning relative to other mobile operators.
We arranged 60-minute qualitative shelf test interviews to take place with tradespeople in varying trades at a viewing facility in Lyon, France, so that our client could establish perceptions of a potential new range of general construction tools within its target audience.
