Case Studies

A management consulting company asked FieldworkHub to help their client understand how specialist healthcare professionals (HCPs) manage their endoscopy devices, through an 11-week study in the UK, Germany and Spain with multiple interviews and online activities for each respondent.

FieldworkHub helped a leading healthcare consultancy to conduct face-to-face interviews in Basel, Switzerland with patients who have Multiple Sclerosis (MS) or arthritis and their carers for a study about the packaging of medicines used to treat these conditions.

A management consultancy was assisting a client in Abu Dhabi with a project relating to health insurance for diabetics and patients with other common chronic conditions. We were asked to recruit Emirati patients, ex-pat patients lived in Abu Dhabi, and younger Emiratis who were at risk of contracting diabetes for online interviews.

FieldworkHub organised IDIs with surgeons and hospital administrators/executives from hospitals around the UK. Our client wanted to hear from a mix of individuals working in hospitals that currently use software applications and robotic products in their operating theatres, and those who don’t use them currently but are interested in using them in the near future.

We ran quantitative research with healthcare professionals in the UK involving GPs, hospital doctors and nurses from both the public health sector (NHS) and the private health sector. The aim was to understand the target audience’s opinions on agency work and the client’s reputation amongst this group.

FieldworkHub recruited two electrophysiologists in each of the UK, Germany, France, Italy and Spain to understand perceptions and preferences around implantable cardiac devices. The respondents came from a mix of academic, public and private hospitals and had different preferences towards specific devices and different frequencies of implanting them.

FieldworkHub conducted face-to-face qualitative research with emergency healthcare staff in London for a medical device manufacturer. We co-ordinated the interviews, made arrangements with the facility for the usability testing sessions and ensured that the client's test equipment was stored in a secure location when not in use.

Our client wanted to understand the demand for healthcare services and products among the general public. We were asked to deliver a full service research project. We assisted with the creation of research material and recruited all research participants which included both consumers and healthcare professionals.

Our client wanted to interview five categories of healthcare practitioner in the USA (physicians, specialist gastroenterologists, pharmacists, nurses and hospitalists) on the topic of Clostridium difficile (C. diff), a type of bacteria that can cause severe diarrhoea and colitis.