A US cellular operator developed a special “infotainment” page for its smartphone users and wanted to gather customer feedback via an online platform. We recruited over 30 participants and validated their smartphone model, as well as their ability to access the page.
A US agency specialising in qualitative market research amongst Millennials and Gen Z asked FieldworkHub to recruit young people aged 13-17 and 18-22 who used Snapchat. We recruited 24 suitable respondents in the UK, France and Canada for the online video part of the project and almost 50 respondents for the OBB.
A leading management consultancy was developing an app to help with the onboarding of new call centre staff, from the perspective of staff themselves and their managers. We recruited 70 call centre supervisors and workers to take part in a research programme.
A software-as-a-service (SaaS) company asked FieldworkHub to arrange a focus group with decision makers involved in the selection of service management software in enterprises. We recruited participants at manager to VP level from companies employing 500+ staff in a range of different sectors to take part.
A developer of merchandising software for online retailers wanted to conduct interviews with decision makers of UK companies with large online operation in fashion/home furnishing categories. The aim was to help the client understand the market better and refine their product to suit requirements more closely.
A leading manufacturer of connected home devices wanted to find out more about the way consumers in the UK and Germany use smart devices in conjunction with each other. We guided 40 individuals through the research programme, which was based on a smartphone activity and an online diary.
A social media company had carried out online surveys amongst users of its platform and wanted to conduct telephone interviews with a sample of teenage users. We were provided with a list of qualified respondents and asked to contact them, convince them to take part, and arrange payment of the incentives.
A leading US-based qualitative research agency wanted to organise a series of focus groups in the UK, France, Germany and Belgium for two divisions of a large global corporation. Using our expert knowledge, we found and booked suitable facilities in all four countries and recruited around 400 particpants.
