A US-based company that provides human factors engineering services and usability testing to medical device manufacturers, wanted to conduct research involving participants testing a new type of medical packaging in their homes. We recruited participants with differing backgrounds and scheduled the interviews.
A digital innovation agency developed a new platform to simplify the process of applying for business travel visas and wanted to test out user experience. FieldworkHub recruited UK passport holders applying for a business visa in the next two weeks and arranged for them to submit their application through the platform.
A South African payment platform wanted to talk to consumers in the UK who regularly send remittances to Africa and South Asia about the features that they expect and need from these platforms. We used our panel to recruit over 50 candidates and screened in a final 12 participants using an online questionnaire.
A leading management consultancy was developing an app to help with the onboarding of new call centre staff, from the perspective of staff themselves and their managers. We recruited 70 call centre supervisors and workers to take part in a research programme.
A software-as-a-service (SaaS) company asked FieldworkHub to arrange a focus group with decision makers involved in the selection of service management software in enterprises. We recruited participants at manager to VP level from companies employing 500+ staff in a range of different sectors to take part.
A leading global strategy consultancy asked FieldworkHub to recruit psychiatrists, GPs who treat patients with major depressive disorder, and patients on prescription medication for depression to take part in teledepth interviews to uncover insights on their experiences living with and treating depression.
A developer of merchandising software for online retailers wanted to conduct interviews with decision makers of UK companies with large online operation in fashion/home furnishing categories. The aim was to help the client understand the market better and refine their product to suit requirements more closely.
A leading manufacturer of connected home devices wanted to find out more about the way consumers in the UK and Germany use smart devices in conjunction with each other. We guided 40 individuals through the research programme, which was based on a smartphone activity and an online diary.
A major energy company wanted to find out if an innovative logistics proposition was likely to be successful in Turkey. We recruited 16 representatives, to take part in in-depth interviews, in Istanbul and Ankara from companies that ship and carry good in Turkey. FieldworkHub also supplied local management services.
A company that supplies products and services to help farmers improve crop yields wanted to conduct depth interviews with corn farmers and agronomists in Illinois and Iowa. We recruited over 40 farmers and advisers in two phases and assisted with planning the travel schedules for each group of interviewers.
A management consultancy wanted to talk to shopkeepers in London who sell SIMs and top-ups for a mobile virtual network operator. We conducted face-to-face interviews with owners and managers and arranged two focus groups so our client could obtain views on the brand’s positioning relative to other mobile operators.
Our client wanted to conduct 30-minute online interviews with South African consumers who purchase clear spirits to understand their brand preferences and views about the brands and test out some marketing concepts that they were developing. We recruited and screened over 20 respondents and arranged interviews with them for our client.
