FieldworkHub was asked to recruit UK-based respondents for a three-part development study discussing difficulties that people encountered when claiming from their motor insurance provider following an accident. We recruited 13 respondents who had made a recent claim and were able to speak about their experiences.
A major skin and beauty brand retailer was looking at relaunching one of its product lines and wanted some feedback from current and potential customers. FieldworkHub arranged targeted focus groups in each market. In total, 36 respondents were recruited in under two weeks and all of the focus groups ran successfully.
A design agency was testing out a concepts for a new digital product aimed at helping light commercial vehicle fleet managers to schedule service appointments, repairs and maintenance and asked for FieldworkHub’s help to recruit fleet managers based in the UK for exploratory interviews.
A design consultancy was working with a European motor manufacturer to develop a new product to help owners of battery electric vehicles to recharge their cars more easily. We recruited respondents in France, Italy and Spain to take part in focus groups and IDIs about pain points with charging and the new product concept.
Our client, a well-known water supplier in the UK, asked us to support a study involving segments of their customer base who have not engaged with their outreach messages and campaigns in recent years. We carried out the recruitment and focus group scheduling for this project.
A US based client asked FieldworkHub to find participants from a range of ethnic, work and educational background who were open to trying new salty snack foods. Each participant was invited to take part in online activities and discussion, including reacting to the appearance and taste of a new type of snack food.
We were asked to find 24 respondents in France who owned, or worked for, small and medium-sized businesses and were heavily involved in accounting within the business for 60-minute online interviews, two-hour ideation workshops and an online user test of some potential new features that the client team had worked on.
Our client was wanted to find out more about attitudes towards healthcare insurance in four different markets: Belgium, Poland, Spain and Turkey. The research involved three rounds of 60-minute remote interviews with differences in the profiles required in each market and each round of research.
A leading multinational packaged food company, wanted to test out new flavours of their product in the UK market and asked FieldworkHub to recruit respondents aged 14 to 22 to complete online activities. We oversaw the entire recruitment process and kept the client updated on a daily basis.
A leading fast-food restaurant operator, wanted to find out perceptions on a new plant-based meat burger and asked us to recruit ten non-vegan respondents from Switzerland who recently purchased plant-based meat items in any fast-food restaurants. We carried out recruitment and interview scheduling.
A management consultancy firm wanted assistance with a study involving students from China and India currently studying in the UK, USA or Australia, or preparing to study in one of these countries, and their parents back in their home country. We carried out recruitment and interview scheduling.
Our client asked us to recruit young adults in the UK, France, Germany and Italy who regularly shop at a leading streetwear retailer to take part in an online focus group, follow up in-depth interviews and virtual shop alongs. We recruited against specific criteria including location, age, gender and attitudes towards fashion trends.
