Leadership team

FieldworkHub was set up to address a gap in the market for a London-based market research boutique that has the experience to take on all aspects of fieldwork projects across multiple countries in Europe and beyond, but is nimble enough to turn around projects quickly, and dedicated to providing top-quality client support.

Black and white portrait of Caroline Bates

Caroline Bates

Executive Director

Caroline set up FieldworkHub after working in senior market research roles at Gartner, Inc, Viewpoint Field Services and M3 Global Research, where she was Business Development Director overseeing qualitative and quantitative research projects for B2B and B2C clients. Earlier in her career she worked in financial services for banks and building societies including Close Brothers, Lloyds, Halifax and Nationwide. At FieldworkHub, she is responsible for business development and partner management, and she keeps a watching brief on the progress of all projects. Caroline is passionate about market research and the service that she and her team deliver to clients.

Black and white portrait of Philip Bates

Philip Bates

Operations Director

Philip joined FieldworkHub as operations director in May 2019. As well as supporting Caroline with business development activities, he leads the quantitative side of FieldworkHub’s business and oversees financial management and marketing. Earlier in his career he worked for a number of tech-related start-up companies and more recently as a management consultant specialising in strategy work for satellite operators and telecoms companies. Philip’s ability to think through the requirements and challenges of both qualitative and quantitative research helps ensure that FieldworkHub assesses feasibility thoroughly and delivers what our clients need in every market research project that we take on.