An international management consultancy firm asked FieldworkHub to assist them with research to understand the biggest needs and pain points with current software solutions used by commercial and packaging printing companies. The client was keen to understand how perceptions vary between Europe and North America, as well as between larger and smaller companies.
FieldworkHub partnered with the client to develop the survey, which was then translated into German. We subsequently completed 50 successful CATI interviews in each market over two weeks of fielding. We also assisted the client with ranking-based conjoint analysis techniques, in which we tested hypothetical new software features and asked respondents to rank the most appealing ones. FieldworkHub also helped our client to present the research findings by producing a mini topline report and presentation, which proved to be helpful for discussions with the end client.
We reached out to FieldworkHub after another firm told us they were not able to keep their commitment. Not only did Caroline respond to my email almost immediately, she picked up the phone and talked to me about my needs. Her team was super responsive and flexible, getting our work completed on time and budget. I highly recommend working with them and will absolutely be reaching out the next time I am conducting work in Europe.