We were asked by an agency supporting a pet supplies company to recruit 28 respondents in the UK who used a specific brand of cat litter or small animal bedding, to take part in a three-day online bulletin board where they were asked to submit videos and photos, as well as write responses to a variety of questions. We recruited a mixture of household structure and a mix of different purchasing channels, alongside other recruitment criteria. We also verified that respondents owned the particular items, by asking them to verify on the phone details of the packaging.
Once our team had successfully onboarded respondents onto the online bulletin board platform, we were responsible for following up with respondents each day to ensure the activities were completed in a timely manner. Our team also ensured that the respondents were responding to prompts from the moderator on the bulletin board. By rigorously following up with respondents, our team not only fulfilled but exceeded the client’s quota of completes for this project.
FieldworkHub did a great job with this recruitment. We always do research with very specific groups of medical specialists, so it’s not easy to find suitable respondents. FieldworkHub provided high quality services, which made it possible for us to gather important insights from four completely different markets.
FieldworkHub is a smart, collaborative, patient research partner. They place far greater emphasis on quality and expertise in their deliverables than charging for every nickel and dime. They react well to unanticipated needs and are proven problem solvers in the complex world of quant and qual research. Their scope and capabilities are extensive and outshine other players in the category.
