Our client asked us to help them conduct research on self-empowered consumers. They feel that this is a category which has grown substantially in the past few years due to the impact of technology and the COVID-19 pandemic. They asked us to find respondents to create a series of videos to bring this research to life by explaining what has changed in their lives in the last few years and how they might be feeling more empowered. They were specifically interested in self empowerment related to shopping, banking and insurance, and travel. We were asked to recruit five respondents in each of the USA, Brazil, France, Japan and South Africa.
We needed to find respondents aged 22-60 who described themselves as self-empowered in the client’s three focus areas (shopping, banking and insurance, and travel). They needed to come across well on film and have something interesting to say in their videos. FieldworkHub successfully recruited five profiles for each market, covering a mix of age, gender and ethnicities.
I contacted FieldworkHub with a last-minute research request. I thought it would be tricky to pull off, but Philip and the team made it so easy. It was a pleasure to work with people who were clearly experts at what they do. Not only did they turn the whole project around super quickly, but they were responsive, helpful and gave very thoughtful suggestions when I asked for advice. The process was smooth and easy from the start.
