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User testing: hospital and home infusion pumps, UK

Close up of infusion pump with blurred image of nurse checking readings in the background

The client brief

A well-established healthcare company had created a new infusion pump used for blood transfusions in a hospital and home care setting. The pumps had already undergone extensive in-house trials but the company wanted to test out the user experience with a sample of key worker nurses and caregivers.


Number of profiles - 40
Research Countries - 
Research Industry Focus - 

Research methodology

These are the methodologies FieldworkHub used during this research process to help our client achieve their desired results.

FieldworkHub delivers

On this project we provided end-to-end delivery of the fieldwork. This involved the recruitment of around 40 professionally registered nurses and carers, and booking our partner facility for the period of fielding. Our work helped give the company the confidence that they needed to continue with the development of the infusion guard pumps for commercial use.

More on FieldworkHub's top-tier recruitment strategies that deliver maximum client satisfaction

Working with the FieldworkHub team was truly a relief on a complex multi-country project. We used their local moderator and simultaneous translation services in a few markets. Winnie, as well as the local country teams, were adaptable, responsible and accommodating in a logistically challenging project. I value their partnership and will be tapping them in again on the next international project!

Kerry

Project ManagerInsights Agency
USA

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